Nextview Workshops

Experience Workshop Field Service

Date:24. September & 1. October

Time: 10.00 – 12.00 hrs & 15:00 – 17:00 hrs

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Is an excellent field service a decisive success factor for your company?

Then digital solutions should provide your company with indispensable tools to manage your field service efficiency and maximum customer satisfaction. What companies need to take into account is the implementation of these digital solutions in order to ensure that the digital transformation in the field service industry really succeeds.

That is why Nextview and Salesforce invite you to participate in our online workshop ‘Success Drivers of Digital Transformation in the Field Service’. Our Field Service Maturity Matrix is one of the key topics that we will discuss. On top of that, we will also provide you with initial recommendations for your business.

If you register for this workshop, we will be happy to send you a copy of the Gartner Paper “The Future of Field Service Management” in advance.

We look forward to seeing you!

1. Workshop goal: To successfully manage the digital transformation your field service

2. Inspiration & hands-on: business model of your company with regard to field service (What is your customer promise? What are currently the 3 biggest challenges for your field service)

3. Inspiration & hands-on: success drivers in the field. To develop a mission statement and scenarios for your company together

4. Inspiration: How to manage the digital transformation of your field service with the Salesforce platform

5. Very practical: Nextview Field Service Maturity Matrix – Evaluate the maturity level of your field service. Derived from this: What are the top 3 priorities for optimisation

6. Successfully develop your field service with salesforce.com Your roadmap & your next steps

* The workshop will be held in English