Field Service Management: Learn towards leading!
In this webinar, the panel below discusses the future of Field Service Management.
Perry Leijten – Director After Sales & Service at Pentair
Marcel van Dijk – Field Service Principal at Salesforce
Pieter Hendrikx – Industry Lead Professional Services & Utilitiess at Nextview
Nextview’s Field Service Maturity Matrix
Field Service is developing rapidly with increasing customer expectations and new technologies. The expert panel discusses these developments in the webinar and Nextview’s Field Service Matrix is discussed to show how this matrix can also help your Field Service organisation to develop.
Customer case: Pentair
Pentair is a major player in the manufacturing industry. Every year, they maintain 300,000 devices and answer 30,000 phone calls. Perry Leijten of Pentair shares his experiences from the implementation of Salesforce Field Service Lightning in Germany, Denmark and the Netherlands.
Remote Service en Field Service
Now, more than ever, a remote service is important. Sightcall has a solution for this that is fully integrated with Salesforce Service Cloud. The speakers’ panel will discuss all the benefits that Sightcall has to offer.