Knowing what customers think of you is very important and valuable. So, collecting feedback should be anything but difficult. GetFeedback helps you achieve this by simplifying online feedback research. With this user-friendly solution, you’ll start looking for the customer’s real opinion. Take advantage of this information to deliver the most exceptional experience every time.
Build surveys with GetFeedback
Design beautiful, mobile-friendly surveys that ask the right questions and capture smart feedback. Get customer data to personalise the survey experience for increased engagement.
Collect feedback through different channels
Gather top-of-mind feedback on the channels your customers use to connect with your business, such as email, chat, SMS, and communities.
Easily build dashboards and gather insights to understand how customers think about your brand. Discover trends and identify opportunities to improve the customer experience.
Respond to what you see
Don’t only collect feedback but take action as well: immediately turn a negative customer experience into something positive. Show your customers that you care about them and make meaningful changes for your business.
Want to know more about Salesforce GetFeedback?
Do you want to know what customers really think of you? Are you motivated to improve your customers’ experience based on this feedback? And are you curious about what value we can offer you? Contact us now to discuss your specific situation over a cup of coffee. We’re happy to help you!