SurveyMonkey

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SurveyMonkey is a survey tool that helps you convert more prospects, make your customers happier, and get results. Create beautiful, mobile-friendly surveys with SurveyMonkey’s GetFeedback, automatically send surveys after each interaction, and sync real-time response data with Salesforce.

Create a better customer experience

  • Automatically send surveys after a transaction or event to keep your customer base up to date.
  • Find positive trends and potential problem areas by following CSAT, NPS, and other customer reviews at different contact points.
  • Solve customer cases by sending follow-up surveys.
  • Discover which factors drive higher retention rates and growth by viewing and analysing all of your customer data in one place.

Turn leads into paying customers

  • Provide your sales team with valuable data about potential customers so that they can have meaningful conversations.
  • Send surveys after events or webinars and link the response data to your customer base.
  • Send profit-loss surveys to understand the key drivers of your sales trends and make improvements.
  • Learn more about your prospects to better identify key leads in your CRM and create more personalised campaigns.

Want to know more about SurveyMonkey?

Are you ready to deliver a better customer experience and convert more leads into paying customers? Are you curious about what added value we can offer? Contact us now to discuss your specific situation over a cup of coffee. We’re happy to help you!