Agentic Services
Scale your Agent workforce, without the second go-live cliff.
Launching one agent is easy. Scaling a whole portfolio, building, monitoring and improving agents while controlling cost and quality, is where most enterprises stall. Agentic services is the team and the operating model that keeps you moving.
- Live agents in production - - Salesforce Summit Partner -
- European AI & GDPR fluency - - Outcome-aligned commercials -
Launching agents is easy.Scaling a portfolio isn't.
You're navigating an era of unprecedented volatility, global power shifts, rising operational costs, and Gen AI spend climbing without a clear path to P&L impact. Agents aren't software, they're a workforce. Behaviour shifts with usage, quality drifts without continuous tuning, and consumption-based costs keep growing from go-live.
Most customers hit the same wall within 6 months of go-live:
Agents stall
Momentum dies after the first go-live. New use cases stall while competitors move ahead.
Quality decays.
Without continuous tuning, agents drift. Answers get stale, containment drops, trust erodes.
Costs run away.
Flex Credits, licenses, and ad-hoc consulting stack up. 3-year TCO balloons past budget.
Scarce talent.
AI, design, and agent ops skills are hard to find. Scaling stalls when the right roles are missing.
Agentforce Services - Nextview's monthly service for the Agentic Enterprise
From AI as a feature, to AI as a scalable business asset.
Your partner in continuously identifying, building, monitoring and improving your agents alongside you, under a single commercial umbrella, with a shared stake in your outcomes.
One partner. One backlog. One promise
We meet you where you are. Whether you're at the start of your agentic journey, have an initiative to get off the ground, or already have live agents you want to get more value from, we plug in at the right point.
Six benefits. Fixed priced.
Agent portfolio management
Prioritised backlog, regular review, decommission discipline. Someone finally owns the portfolio.
Continuous use-case discovery
Regular innovation sessions with your business owners. New use cases pulled from a managed pipeline.
Multidisciplinary delivery pods
Architect, developer, prompt engineer, conversation designer, service designer, QA, BA. Pre-staffed.
AI operations
Monitoring, behaviour and regression testing, data-quality reviews. Drift caught before users feel it.
Conversation quality lab
Design-led review of tone, accuracy, edge cases and brand fit. The last mile that earns user trust.
Cost & consumption control
Forecasting and a cost-reduction playbook. Value-per-credit reporting keeps the CFO comfortable as you scale.
Pricing & commercial model
A pricing model built for scale.
A hybrid structure: predictable for you, sustainable as the portfolio grows.
Fixed operating fee + scale component + optional add-on.
Base service fee
Fixed operating fee
Covers the core operating model: governance, monitoring, reporting, QA and the regular service check-ins.
Portfolio complexity fee
Scale component
Reflects the number, complexity and business criticality of your active agents.
Optional add-on
Scale to your needs
Performance-based or capacity-based component tied to agreed portfolio outcomes and KPI improvement.
Get started
Let's start with the data, not a slide deck.
Begin with a free Org scan, an instant deep-scan of your Salesforce environment that surfaces the metadata, data and process gaps that decide whether your next agents succeed.
Not ready for the full service? Start with an Agentforce Hackathon · Free Org scan
Why now
The market is wide open. Standing still isn't free.
Agentforce is a new operating model, not just a platform release. The customers who treat it like a one-off project are already paying for it and the customers who scale first will compound the advantage.
