Professional Services

Your partner towards customer loyalty

Services are delivered by many. Real partnerships, however, by few. When it comes to customer relationships, you need to make things personal. In a knowledge-driven industry, customer value is more important than ever and expectations are high. Committed professionals, empowered by digital solutions, help you to avoid the trap of commoditization.

We help you to:

Grow your scale across new markets

In a world where distance no longer counts, premium customer service is key to keep existing clients and attract new prospects. Digitizing your services will help you to identify new business opportunities and enhance opportunities to up- and cross-sell to existing clients, making sure your services are easy to use and easy to find.

1/7

Increase your productivity

Digitize your business, standardize if possible and eliminate non-value adding tasks to optimize your productivity. Make sure your digital tools are up to date, avoiding unnecessary time spent on administrative burdens or the limited access to real-time information. User experience has never been better.

2/7

Create added value by tailored services

Transforming from craftsmanship to standardization, low added value services will disappear or be automated. Technology is speeding up this process. The answer if you don’t want to become a commodity? Go digital and develop and deliver tailored premium services.

3/7

Achieve excellent customer experience

A customer experience should be nothing but premium. How? Simply make sure you have all relevant information at hand with an end-to-end view on the customer journey. Provide customers with a hassle free process, deepen the engagement with flexible and self-service solutions. Smooth and smart.

4/7

Empower customer engagement

Customers expect genuine attention, round-the-clock access to services through digital channels and communities, and the ability to exchange information in real time. They want value, not hours. With a 360 customer view, you’ll provide more value to your customers and modernize their experience while creating a sense of transparency and trust.

5/7

Grow your margins

In response to globalization, the landscape is increasingly competitive. Prices are under pressure, wage inflation is an ongoing issue. At the same time, costs and uncertainty increase due to changing labour regulations. Smart use of digital tools will help you enhance competitive advantage by streamlining internal processes and lowering your costs.

6/7

Attract the talented

Appeal to the millennial workforce with modern technology and the digital work environment in which young professionals thrive. A full understanding of what committed professionals need will help you with all the skills the job requires. Offer a unique experience from onboarding to service for guaranteed employee engagement.

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Our promise

Designing better business

We are here to help you with digital transformation to advance business for the better. To boost your customer-centricity, digitize your operations and bring your data to life. Blending deep industry knowledge with design-led Salesforce experience, we challenge you to reimagine the way you operate.

Fully customer focused

The digital transformation to genuine customer centricity made easy, in an end-to-end experience, 100% satisfaction guaranteed.

By putting you at the heart of our approach, we help you centering your customers and shape the future of your business.

Design-Led approach

More than just a technological transformation, digitizing changes the way you do business.

We help you optimizing your processes, whilst keeping everyone on board. As a Platinum Salesforce partner, we know what we’re doing and we are doing it right.

Remote but close

We care about you and use all our talent, experience & knowledge to fix your problems.

To work and play hard together towards superior results, we create the perfect environments in our on- and offline Design Thinking Centers. Even if split by oceans, we’re 100% connected. Our customers are always close at heart.

Always on top of things

Let us introduce you to the easy way to explore data and discover insights that help you shape the future of your business.

Real-time, clear and consistent, with a 360 degree customer view, or even discovering the new world, unleashing the power of AI.

One for all

Clear and consistent. One way of working across all your business units, enhancing productivity and great collaboration.

Versatile in every way, standardized to make it easy adopting new developments. Lowering the administrative burden, empowering people and reducing mistakes.

Think fast, move faster

Tomorrow starts today. Sure, big steps require careful consideration. Expect us to fanatically start digging deep until we reach the core of your business.

But we don’t see the need to write tenuous reports before starting to move. We’ll take this journey to full customer centricity. One step at a time, starting right now.

Better service. Better margins.
That’s designing better business.

Professional Services customer case

Our how is wow

Design-Led Approach

Creating the context

Understand current and design future state

Create & validate

Design, discover and build

Make it happen

Bring solutions to the business

Moving fast forward

Embed and expand the new way of working

Learn more

Professional Services

Nextview Solutions

We are here to help you with digital transformation to advance business for the better. To reimagine the way you operate, boost your customer-centricity, digitize your operations and bring your data to life.

Revenue Intelligence

Salesforce Expertise

Expert

Sales Cloud

Salesforce Expertise

Expert

Service Cloud

Salesforce Expertise

Expert

Salesforce Revenue Cloud (CPQ)

Salesforce Expertise

MuleSoft

Salesforce Expertise

Level I specialist

Trending

Join the conversation

Growing is about learning. About new perspectives merging into new ideas that move everyone forward. We invite you to join the conversation. About digital transformation, technology, trends and how thinking outside the box can help to design better business.

Nextview already designed better business for:

Experts

Digital transformation. Human approach.

We simply deliver excellence, combining the needs of people, the possibilities of technology, and the requirements for business success. Curious for more? Let’s get started!

Get started

Pieter Hendrikx

MD Netherlands

Ambitions up. Barriers down.
That's designing better business.

Nextview Expertises

Design-Led Approach

Salesforce Release Papers

Your partner towards customer loyalty

Better service. Better margins. That’s designing better business.

Designing Better Business with Boels Rental: Putting the customer first to drive top- and bottom-line growth across Europe with Salesforce and MuleSoft

Nextview Solutions

Revenue Intelligence

Sales Cloud

Service Cloud

Salesforce Revenue Cloud (CPQ)

MuleSoft

Join the conversation

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Scaling Digital Memberships: How Museumkaart Redefined the Dutch Museum Experience

Building Your Digital Dream Team Part 2: The Monitor & Improve Phase

Digital transformation. Human approach.

Pieter Hendrikx

MD Netherlands

Ambitions up. Barriers down. That's designing better business.

Better service. Better margins.
That’s designing better business.

Ambitions up. Barriers down.
That's designing better business.