Nextview "Best in Class" Salesforce industry partner in Retail "Emerging Capability" according PAC innovation RADAR
Europe’s retailers are operating at a time of unprecedented disruption.
Customers have dramatically transitioned to digital channels across the entire region, with the shift accelerated by the impact of the pandemic. Four out of ten shoppers in Germany continue to buy more goods online than they did three years ago.
The race for customer loyalty has never been tougher. Research from Antavo found that 56% of European retailers offer a personalized loyalty programme (compared to just 37% in the US), while more than 40% of loyalty programme owners engage with customers outside of the buying cycle.
Many European consumers are also turning to retail brands that match their values in terms of sustainability, diversity and inclusion. Being able to demonstrate clear, measurable progress in these areas has become a boardroom priority.
Domain Expertise
Retail is an emerging industry for Nextview and its Salesforce expertise, but it is growing rapidly. The vendor has secured recent projects with a major Netherland-based supermarket group and a global top sports brand with whom it has the opportunity to grow its retail and B2C commerce cloud expertise in the coming months.
Strength of References
As a dedicated Salesforce Partner, Nextview's complete organisation is focused on delivering Digital Transformations powered by Salesforce. The company supports technology-enabled business transformations and CRM strategy implementations, and it has the aim of becoming the leading Salesforce expert in Northern Europe focused on design thinking and customer experience. The company was founded in 2009, and has been a Salesforce partner since 2010, and received backing from Salesforce Ventures in 2020.
About Nextview
Nextview is one of the top 50 largest Salesforce consulting partners in the world. On the Salesforce Appexchange Nextview belongs to the best-ranked consulting partners with over 800 individual certifications and various expert statuses for Industries and Salesforce Clouds
In recent years Nextview has received multiple recognitions for its industry expertise and Salesforce knowledge:
- In 2022 Nextview received the Salesforce Manufacturing Award and was the most nominated partner in 19 Salesforce award categories;
- The PAC radar scores Nextview as “Best in Class” in Europe for Salesforce-Related Services in the industries of Financial Services, Manufacturing, and Energy&Utilities and an “Emerging Capability” in Retail.
- Salesforce awarded Nextview with the “Industry Expert Status” for Manufacturing and “Specialist” in Consumer Goods, Energy, Financial Services, and Professional Services;
- Salesforce awarded Nextview with the “Clouds Expert Status” in Customer 360, Sales and Service Cloud, and 16 “Specialist” qualifications in other Salesforce Clouds.
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