Introduction to Generative AI & GPT for Salesforce users
Nextview Training
In line with the recent introduction of Einstein GPT in Salesforce, we're offering a hands-on training course as an introduction to the concepts of Generative AI & GPT for Salesforce Users. This course will provide a practical exploration of how participants can leverage this new AI technology and how it can be applied across various CRM roles and departments.
From sales representatives to customer service agents, marketing coordinators to business analysts, each role within a CRM-focused department has different interactions with Salesforce. This training will be mainly focused on leaders and managers that need to learn and potentially demonstrate how Einstein GPT can enhance these interactions, streamline workflows, and provide predictive insights to improve decision-making.
If you're a Commercial, Sales or Service leader seeking to enhance your team’s productivity and efficiency in your professional journey, this training will equip you with an understanding of how to leverage the power of generative AI, specifically GPT, within Salesforce implementation and usage environments. It will also kickstart your personal journey in mastering GPT, a critical skill set for the future of your career. Engage in a practical and hands-on exploration of this transformative technology, learning at your own pace, and experiencing the power, while getting best practices and tips to get the most out of it. Empower yourself with the insights to utilize GPT in various scenarios, ultimately helping you stay ahead in your career.
As Generative AI is growing and evolving as we speak, the course will change the content as well. Once EinsteinGPT goes General Available we expect to include this in this course. We believe that people who understand the earliest versions of the technologies will be also best equipped to master the future.
Experts
