Press release
Nextview accelerates customer value by advancing AI usage
Eindhoven, July 2023 - Nextview, a leading Salesforce partner and digital consultancy in Europe, unveils the enhanced services with which their customers can seize the value of all the Salesforce generative AI products released this summer, thereby leading the advancement of AI usage within the Salesforce community.
It is all about trust
All Salesforce AI products are built on the Einstein GPT Trustlayer. This layer is a unique concept, as it takes away all uncertainty around AI and puts organizations in control of their their own and their customer’s data.
AI is a ‘game changer’
In a recent Salesforce research, AI was mentioned as a ‘game changer’ by a majority of senior IT leaders (57%). They believe the technology has the potential to help them better serve their customers, take advantage of data, and operate more efficiently, the report indicates.Research also emphasizes technical and ethical concerns. However, with the integrated Einstein Trustlayer, organizations can work in a safe environment safeguarding the company and customer data.
“The potential of generative AI in accelerating business value is enormous. In combination with the trusted way Salesforce is facilitating it, this is unique”, Ton van Dolder, Senior Director Advisory explains. “As always, we are the frontrunner in supporting our customers by implementing these new functionalities to drive business value.”
Covering the end-to-end process
As Nextview is a full-service provider for all Salesforce products, the following products on the summer release calendar are covered in the services:
- AI, GPT & Data Science - Supporting organizations in defining AI strategies, data architecture and integration.
- Sales GPT - Creating intelligent sales assistant, increasing efficiency, creating a shift in sales and customer interaction.
- Service GPT - Creating intelligent service assistant, increasing efficiency, transforming customer service with Intelligent Interactions.
- Marketing GPT - Creating intelligent marketing assistant, increasing efficiency, AI-driven marketing automation.
- Slack GPT - Creating intelligent personal Slack community admin, using the power of AI to enable employees, the ability to talk to the organization’s business library, unleashing AI in business communication.
- Tableau GPT - A new way to navigate your data, Tableau's Generative AI Integration.
- Data Cloud - Enabling to manage both batch-data-processing as well as real-time streaming data in cross-departmental customer-centric use cases, seamlessly integrated with Salesforce Customer 360, Tableau and Mulesoft.
- Einstein GPT - For Salesforce Center of Excellence - Creating the AI partner for Salesforce Users and setting new standards in IT operations with Einstein GPT.
To learn more about how Nextview can accelerate business value through AI on one or more of the above-mentioned services, visit our website: AI, GPT & Data Science where you can also directly contact our experts.
About Nextview
Nextview Consulting is the leading dedicated Salesforce Consulting firm in Europe.
Nextview supports organizations with digital transformation journeys. It enables clients to successfully adopt Salesforce, the world's No. 1 Customer Relationship Management (CRM) platform. Nextview is the one-stop-shop for Salesforce expertise, Business Consulting, and Service Design, supporting clients from strategy to execution. Nextview is often the chosen alternative over the larger system integrators.
Nextview is one of the top 50 largest Salesforce consulting partners in the world. On the Salesforce AppExchange Nextview belongs to the best-ranked consulting partners with over 800 individual certifications and various expert statuses for Industries and Salesforce Clouds.
In recent years Nextview has received multiple recognitions for its industry expertise and Salesforce knowledge:
- In 2022 Nextview received the Salesforce Manufacturing Award and was the most nominated partner in 19 Salesforce award categories;
- The PAC RADAR scores Nextview as ‘Best in Class’ in Europe for Salesforce-related Services in the industries of Financial Services, Manufacturing, and Energy & Utilities and an ‘Emerging Capability; in Retail;
- Salesforce awarded Nextview with the Industry Expert Statu; for Manufacturing and ‘Specialist’ in Consumer Goods, Energy, Financial Services, and Professional Services;
- Salesforce awarded Nextview with the ‘Clouds Expert Status’, in Customer 360, Sales and Service Cloud, and 16 specialist qualifications in other Salesforce Clouds.
Nextview is the trusted partner for various ambitious and fast-growing international corporates, PE-backed companies, and family businesses. Nextview has Design Thinking Centers in Amsterdam, Eindhoven, and Frankfurt (open ’23), and offices in Amsterdam, Eindhoven, Hamburg, Dusseldorf, München, Frankfurt, Zurich, Stockholm, Prague, Warsaw, Krakow, Lublin, and Brno. And a new office to be opened in Berlin. Project delivery is covering the regions Benelux, DACH, Nordics, and CEE, including worldwide rollouts for our international clients. Nextview is backed by Salesforce Ventures and NIBC Investment Partners.
Founded in 2009 the company now has over 200 employees and has been recognized as a ‘“Best Workplace’” by Great Place To Work for the past seven years in The Netherlands and since 2022 also in Germany. Nextview is driven by its mission ‘Creating a positive impact by being an awesome company that inspires’. The company is a Certified B-Corporation and a participant of the UN Global Compact. Other awards:
- Salesforce Equality Award 2022
- Great Place To Work: Best Workplaces 2017, 2018, 2019, 2020, 2021, 2022, 2023
- FD Gazellen: FD Gazellen Awards 2013 t/m 2019
- SAP Innovation Partner of the Year 2017 & 2018