Press release
Swiss Sense awards Nextview a Five-Year contract for Managed Services for their end-to-end Salesforce platform
Eindhoven, May 23, 2023 - Swiss Sense, a leading player in the European market for sleep products, has awarded Nextview a Five-Year Managed Services contract to maintain and improve the end-to-end Salesforce platform including Sales Cloud, Service Cloud, Marketing Cloud, Mulesoft and analytics. Focus will be on maintaining, monitoring, continuous improvement and supporting Swiss Sense in their growth ambition with a full scalable platform that will enable them to offer their customers the best possible experience.
“At Swiss Sense, we are committed to empower people to be their best selves by sleeping well. Nextview has been helping us for years to give both our customers a great experience, but also to provide our sleep advisors with a well-equipped platform. By expanding our collaboration, we will be even better able to keep our platform available always, everywhere and securely, and to continue to innovate and develop at high pace”, said Joey Janssen, Director Change & Technology at Swiss Sense.
“We have been supporting Swiss Sense in the past five years with the implementation of Salesforce and we are looking forward to continue our partnership through Managed Services to further optimize the Salesforce environment and support Swiss Sense in their growth ambition.” Said Huub Waterval, CEO and founder at Nextview. By choosing Nextview, Swiss Sense will benefit from the broad Salesforce and Mulesoft expertise, delivery capacity, and safeguard the knowledge of Swiss Sense we have gained in the past five years of our partnership.
This contract builds on a long term relationship between Swiss Sense and Nextview where Nextview led the digital transformation enabling Swiss Sense to offer its customers the best possible experience in all aspects of its operations. Creating a true customer 360 view has enabled Swiss Sense to really become a partner-in-life for their customers over all domains: Marketing, Sales and Service. In this digital transformation a wide array of Salesforce clouds has been implemented including Sales Cloud, Marketing Cloud, Service Cloud and Mulesoft.
Nextview will provide the Managed Services from their delivery centers in Poland and Czech Republic and from the Dutch team for local presence. Managed Services of Nextview focus on continuous improvement of the Salesforce environment to support the business goals and mission of Swiss Sense to enable people to be their best selves by sleeping well.
About Nextview
Nextview is the leading dedicated Salesforce Consulting firm in Europe.
Nextview supports organizations with digital transformation journeys. It enables clients to successfully adopt Salesforce, the world's No. 1 Customer Relationship Management (CRM) platform. Nextview is the one-stop-shop for Salesforce expertise, Business Consulting, and Service Design, supporting clients from strategy to execution. Nextview is often the chosen alternative over the larger system integrators.
Nextview is one of the top 50 largest Salesforce consulting partners in the world. On the Salesforce Appexchange Nextview belongs to the best-ranked consulting partners with over 800 individual certifications and various expert statuses for Industries and Salesforce Clouds.
In recent years Nextview has received multiple recognitions for its industry expertise and Salesforce knowledge:
- In 2022 Nextview received the Salesforce Manufacturing Award and was the most nominated partner in 19 Salesforce award categories;
- The PAC radar scores Nextview as “Best in Class” in Europe for Salesforce-Related Services in the industries of Financial Services, Manufacturing, and Energy&Utilities and an “Emerging Capability” in Retail.
- Salesforce awarded Nextview with the “Industry Expert Status” for Manufacturing and “Specialist” in Consumer Goods, Energy, Financial Services, and Professional Services;
- Salesforce awarded Nextview with the “Clouds Expert Status” in Customer 360, Sales and Service Cloud, and 16 “Specialist” qualifications in other Salesforce Clouds.
Nextview is the trusted partner for various ambitious and fast-growing international corporates, PE-backed companies, or family businesses. Nextview has Design Thinking Centers in Amsterdam, Eindhoven, and Frankfurt (open ’23) and offices in Amsterdam, Eindhoven, Hamburg, München, Frankfurt, Prague, Krakow, Lublin, and Brno. Project delivery is covering the regions Benelux, DACH, Nordics, and CEE including worldwide rollouts for our international clients. Nextview is backed by Salesforce Ventures and NIBC Investment Partners.
Founded in 2009 the company now has over 200 employees and has been recognized as a “Best Workplace” by Great Place To Work for the past six years in The Netherlands and since 2022 also in Germany. Nextview is driven by its mission “Creating a positive impact by being an awesome company that inspires”, is a Certified B-Corporation and a participant of the UN Global Compact. Other awards:
- Certified B Corporation since 2017 & participant UN Global Compact since 2022
- Salesforce Equality Award 2022
- Great Place To Work: Best Workplaces 2017, 2018, 2019, 2020, 2021, 2022
- FD Gazellen: FD Gazellen Awards 2013 t/m 2019
- SAP Innovation Partner of the Year 2017 & 2018
About Swiss Sense
With more than 125 stores and a web shop in the Netherlands, Belgium, Germany, Austria and Denmark, sleep specialist Swiss Sense is a leading player in the European market for sleep products. With an extensive collection of high-quality beds, mattresses, bedding and accessories for the bedroom, the company aims to enable people to be their best selves by sleeping well. The history of the family-owned business goes back more than a hundred years. Great-grandfather Piet Diks started developing mattresses in Uden, the Netherlands, in 1918. In 2006 the first Swiss Sense store opened in the Netherlands. Martin Diks (1990), the fourth generation family Diks bed makers, has been at the helm of the family business since 2017.
For more information, please visit https://www.SwissSense.nl