Monitor & Improve™
Date: On request
Location: Design Thinking Center
Keep your AI Agents healthy, trusted, and delivering value every day.
Your Digital Workforce shouldn’t stagnate after go-live. Like real employees, Agentforce Agents need ongoing coaching, performance tracking, and improvement to keep delivering business impact.
Goals
With Monitor & Improve™, you ensure your Agents stay
- Reliable: safe, compliant and technically sound
- Valuable: continuously tuned for ROI, user satisfaction & efficiency
- Scalable: ready to take on more work as adoption grows
This service lets IT and business leaders sleep well knowing their digital workforce is actively managed and improving — without heavy internal overhead.
Deliverables
- Digital Workforce Health Dashboard — live metrics for performance, usage & costs
- Monthly Performance & ROI Report — adoption, satisfaction, and improvement actions
- Conversation & Experience Tune-ups — updated flows, prompts & error handling
- Executive QBR Deck — concise insights and roadmap to scale or retire agents
- Proactive Issue Resolution — security checks, Salesforce release impact assessments, and risk mitigation
Preparations
A smooth start to your managed services ensures immediate value delivery. Preparation includes:
- Monitoring Setup
- Access & Security Review
- Align on key performance goals
Team
We will assemble teams that have all expertise required for delivering this service.
- You: Product/Business Line Owner/Salesforce Expert/Admin
- Us: Business Consultant/Conversational Designer/Agentforce Solution Architect
Unlock Your Agent's Full Potential
Register below to start the conversation. We'll schedule a brief, complimentary call to map out your improvement goals and ensure this service is your best path to success. You will quickly receive a tailored offer to get your project started.
